FAQ's

Why | How | When | What| Where

What makes your apparel eco-friendly?


We are careful to source from apparel manufacturers and print suppliers who are committed to use the most sustainable materials and processes. Every design is screen printed by hand right here in the U.S. Screen printing by hand, not only ensures the highest quality prints, it also drastically cuts down on the amount of electricity used. Oh and the ink, can we tell you about our ink? Vegan. Organic. Water-based ink. NO toxic, petroleum based ink, ‘plastisol’, that contains resins and plastics. Our inks are not only better for the environment, they're better for your skin and are more comfortable to wear.




How long does it take to get my order?


We know you are exctied to get your goods and your excitement gives us life!! Upon receiving your order, it will be shipped within 3 business days, making its way to your doorstep just a couple days after shipment. Show us your WHY in its new home on social using hashtag #showmeyourwhy




What is your exchange and refund policy?


Our number one goal is your satisfaction and happiness with your purchase. If for any reason you need to refund or exchange your products, we are happy to accomodate you. Simple email hello@why-life.com with your concerns and we will walk you through the next steps! All returns must be made within 30 days of receiving your order.




What if I have to cancel my WHY Go retreat or experience?


We know life happens, but once a deposit is made, it is usually non-refundable. Email hello@why-life.com with your retreat concerns, and we will handle each situation on a case-by-case basis.




What measures are you taking to ensure safety during COVID-19?


Your safety and the safety of our staff is of the utmost importance to us. Our shipping facilities are kept clean and sanitized, and team members all wear masks and gloves while working. We will continue to follow the CDC Guidelines while fulfilling orders and making any decisions here at WHY Life.